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The Diagnostic
A Clear Roadmap Before You Build
Before we build anything, we need to understand your business. The Diagnostic is a structured audit of everything that shapes how customers find you, judge you, and decide to buy from you.
What we examine
A complete picture of your business presence.
Most businesses have gaps they can't see from the inside. The Diagnostic finds them — and tells you exactly what to fix, in what order, and why.
Speed, structure, copy, calls to action, mobile experience, and conversion path.
Completeness, photo quality, review volume and recency, category accuracy.
Whether your current images build trust or erode it — and what's missing.
What video assets exist, what's working, and what the business is losing by not having them.
Consistency, content quality, and whether it's actually driving business.
What happens between first contact and closed sale — and where people fall off.
How you compare to the top 3–5 competitors in your market on every dimension above.
Whether your messaging makes it obvious who you're for, what you do, and why you're the right choice.
What you receive
A written report. A 60-minute walkthrough. A prioritized roadmap.
Written audit report
A detailed document covering every area examined — findings, gaps, and specific recommendations.
60-minute video walkthrough
We walk through the report together, answer your questions, and explain the reasoning behind every recommendation.
Prioritized roadmap
A clear sequence of what to address first, second, and third — based on impact and your budget.
Fee fully credited
If you proceed with any Snow Elephant project, the Diagnostic fee is credited in full toward that project.
How it works
Book & pay
Complete the form below. We'll confirm the fee, payment link, and booking within one business day.
We audit
We spend 3–5 business days examining every area of your business presence. No questionnaires, no homework for you.
Report & walkthrough
You receive the written report, then we meet for 60 minutes to walk through it together.
Decide
You decide what to do next. If you proceed with any project, the Diagnostic fee is credited in full.
Book the Diagnostic
Fill out the form below and we'll follow up within one business day to confirm your booking and send a payment link.
Fee fully credited
Credited in full toward any Snow Elephant project if you proceed.