Legal
Privacy Policy
Last updated: July 10, 2026
1. Who we are
Snow Elephant is a commercial brand studio based in Sault Ste. Marie, Ontario, Canada. We create commercial video, photography, websites, and business growth strategies for owner-operated businesses. Contact us at hello@snowelephant.ca.
2. Information we collect
We collect information you provide directly — such as your name, business name, email address, phone number, and website URL when you complete the Diagnostic inquiry form or contact us. We may also collect basic analytics data (page views, referral sources) through privacy-respecting tools.
3. How we use your information
We use the information you provide to respond to your inquiry, schedule and deliver the Diagnostic, communicate about projects, and send occasional updates about Snow Elephant services. We do not sell your information to third parties.
4. Data retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by emailing hello@snowelephant.ca.
5. Cookies
This website may use cookies for analytics and functionality. You can disable cookies in your browser settings. We do not use advertising or tracking cookies.
6. Third-party services
We may use third-party services such as booking calendar tools (Cal.com or Calendly) and email delivery services. These services have their own privacy policies, which we encourage you to review.
7. Your rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@snowelephant.ca. If you are located in the European Economic Area, you may also have the right to lodge a complaint with your local data protection authority.
8. Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website after changes constitutes acceptance of the updated policy.
9. Contact
Questions about this policy? Email us at hello@snowelephant.ca.